How can I receive text notifications from the library?


Answer

To sign up for text notifications, text SIGNUP+your-14-digit-barcode+PIN to (833) 403-0701.


What are Text Notifications?

 

Text Notifications are a service that enables you to connect to your library accounts via text message. You can receive notifications, renew checked out items, and request information about your requests, checked out items, and late fees with this service.

 

 

How do I sign up?

 

1. Add (833) 403-0701 to your cellphone contacts. This is not required, but it is recommended.
2. Simply text SIGNUP+your-14-digit-barcode+PIN to (833) 403-0701.
For example, text: SIGNUP+11812010000000+1111


Please note, you must include the plus signs (+) between each element of the text.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

What types of notices can I get?

You can opt in or out of any of the following notice types by texting the associated keyword to (833) 403-0701. When you sign up you will be enrolled in request pickup, renewal, and overdue notices by default.


Notice Type

Keyword

Default

 

Request pickup 

HOLDS

Enrolled

 

Renewal

RENEW

Enrolled

 

Overdue

OVERDUE 

Enrolled

 

Late Fee

FEES

Not Enrolled

 

 

 

Additionally, all registered users will receive library card expiration notices 30 days before their library cards expire.

 

 

How do I renew items?
To renew individual items by list, text keyword RL

To renew all checked out items, text keyword RA

 

Is there a charge for this service?

This is a free service offered to anyone registered at an Allegheny County public library. Depending on your cellular phone plan, additional per-message charges may be assessed by your carrier.

 

 

Will I continue to receive notifications via email or phone?

Text notifications are supplemental to existing notification methods and you will continue to receive notices via these methods when you sign up for this service.

 

 

 

 


 

Did you know that real-time assistance is available from Library staff 5 days a week through website chat and by phone (412.622.3114)?

Tuesday, Wednesday, Thursday | 10 am - 7 pm

Friday, Saturday | 10 am - 5 pm

You can also email us at info@carnegielibrary.org.

Visit www.carnegielibrary.org/reopening for more updates.

  • Last Updated Jul 01, 2021
  • Views 586
  • Answered By Rachel Greene

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